Last updated: April 2026
Fresh Starts with Holly is a domestic cleaning service operated as a sole trader in England. You can contact us at hello@freshstartswithholly.co.uk or by calling 07564 962522.
We may collect the following personal information when you use this website or make an enquiry:
This information is collected via our contact form, booking enquiry form, and pricing calculator. We do not collect or store payment card details,all payments are processed by third-party providers.
We use the information you provide to:
We will not use your information for marketing without your explicit consent, and we will never sell your data.
Legitimate interests,for responding to enquiries and managing client relationships, where our interest in running our business does not override your rights.
Contract performance,for confirmed bookings, processing your data is necessary to deliver the service you have requested.
Legal obligation,for financial records required by HMRC.
Enquiry-only data (where no booking results) is deleted within 12 months.
Client records (name, contact details, booking history) are retained for 6 years as required by HMRC for sole traders. You may request earlier deletion where this does not conflict with our legal obligations,see Your Rights below.
We do not sell or share your personal data with third parties for their own marketing purposes.
Payment processing is handled by third-party providers including Stripe, PayPal, Google Pay, and Apple Pay. Their use of your data during payment is governed by their own privacy policies.
We may disclose data if required to do so by law or in response to a lawful request from a public authority.
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us at hello@freshstartswithholly.co.uk. We will respond within one month.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data lawfully.
This website uses a single functional cookie stored in your browser's local storage to remember your cookie consent preference. We do not use marketing, analytics, or tracking cookies, and no data is shared with third parties via cookies.
We may update this privacy policy from time to time. The current version will always be available on this page. We recommend checking back periodically. This policy was last updated in April 2026.
If you have any questions about this privacy policy or how we handle your data, please get in touch: